Legal Intake Process

Step 1: Intake Forms

Our office will provide you with intake forms to fill out and return to us with your general information. The forms may be return to our office via fax, email, or mail. Additionally, you can skip this first step by paying a $25 fee over the phone by credit card, in which case our intake staff will take your information directly over the phone.

Step 2: Screening Phone Call

Once you have either returned the intake forms to our office or paid the $25 over-the-phone fee, a member of our intake staff will contact you to conduct a brief 10-15 minute interview to get your basic case information. Once this information is obtained, our intake staff will meet with a staff attorney to determine whether we may further consider assistance with your case, and if so, to determine further information that we will need from you concerning the details of your case.

Step 3: Full Intake

If our staff attorney decides that we need more information to consider representation for your case, our intake staff will contact you again for a more detailed interview, which should take about 30-40 minutes. Based on the information obtained during this interview, our legal team will conduct a careful merits assessment of your case. We will not be able to offer representation to all potential clients, and in addition we often cannot assist worthy individuals due to limited resources.

 

If you are interested in us generally or want to tell us about your experience with DCFS, you can email us at fdc@familydefensecenter.net.  However, if you are requesting legal representation or advice, you MUST contact us by phone. Our office will not screen new clients by email, and any request for legal services that is sent by email will not receive a response.